1. Introduction
Welcome to BetterCare ApS (CVR 43408941), operating under the brand name OptimizedMD, located at Goldschmidtsvænget 19, 5230 Odense M, Denmark. We specialize in providing personalized healthcare services focused on optimizing health and longevity. By accessing or utilizing any of the services provided by OptimizedMD, you ("User") agree to be bound by these Terms and Conditions ("T&Cs"). Please read and understand them fully.
2. Services Offered
OptimizedMD offers a comprehensive suite of healthcare services aimed at improving health and longevity. Our services include:
Medical Consultations: Available remotely through secure platforms.
Health Coaching: Personalized coaching from medical professionals.
Personalized Health Programs: Custom training programs, nutrition plans, supplement protocols, and recovery strategies.
Prescriptions: Issued by licensed medical professionals for primary prevention or treatment.
Diagnostic Testing: Comprehensive diagnostics including blood tests, imaging, and specialized assessments.
These services are intended to complement, not replace, your primary healthcare provider.
3. User Eligibility
Services are designed for individuals over 18 years of age, possessing valid identification and the ability to comply with Danish healthcare regulations. Users are expected to:
Provide accurate and complete health information.
Respect the intellectual property rights of OptimizedMD and its partners.
Cancel consultations or other services at least 3 days in advance to avoid cancellation fees.
Comply with Danish laws and act with common decency, refraining from harassment, violence, hate speech, and other inappropriate behaviors. Failure to adhere to these standards may result in termination of access to the services.
4. Privacy and Data Handling
In accordance with the General Data Protection Regulation (GDPR) and the Danish Data Protection Act, OptimizedMD is committed to protecting the privacy and security of your personal and medical data. Data is collected, stored, and shared with our software partners solely for providing and enhancing the services offered to you. We do not share your data for marketing purposes. All medical data is treated with the utmost confidentiality and in compliance with applicable laws.
Users will be notified of any data breaches affecting their personal data within 3 business days, including details of the breach, potential impacts, and measures taken in response.
5. Third-Party Partnerships
We collaborate with various partners to facilitate the delivery of our services. Information shared with these partners is governed by strict confidentiality and data protection agreements.
6. Cookies and Web Tracking
Our website uses cookies to improve user experience. By using our website and services, you consent to the use of cookies as described.
7. Payments and Billing
Methods: Payments can be made via credit/debit cards through Stripe, Swish, or invoice for corporate clients.
Terms: Payment is required in advance upon booking consultations or within 10 days when invoicing. Subscriptions are billed monthly and can be canceled at any time. A full refund is available if the service is canceled before commencement.
8. Intellectual Property Rights
All content, materials, and intellectual property related to OptimizedMD's services are the exclusive property of Anders Kassem Consulting. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Legal and Regulatory Compliance
We adhere strictly to Danish healthcare regulations, ensuring compliance with the Danish Authorization Act, the Record Keeping Order, and other relevant legislation. We are regulated by the Danish Patient Safety Authority.
10. Limitation of Liability and Disclaimers
OptimizedMD provides its services on an "as is" basis, with no implied warranties beyond those required by law. Liability is limited to the fullest extent permitted by law. Users engage with services at their own risk, with OptimizedMD not liable for indirect damages.
11. Jurisdiction and Dispute Resolution
These T&Cs are governed by Danish law. Any disputes arising from or related to the use of OptimizedMD's services will be subject to the jurisdiction of the Danish courts.
12. Termination of Service
BetterCare ApS reserves the right to terminate a user's access to services at any time for breach of these T&Cs, without liability.
13. Feedback and Complaints
Feedback and complaints can be directed to doctorkassem@optimizedmd.eu. We are committed to addressing all communications promptly and effectively.
14. Changes to Services and T&Cs
OptimizedMD reserves the right to modify services and these T&Cs at any time. Users will be notified of significant changes to services or terms.
15. Definitions
"Services" refers to all healthcare services provided by OptimizedMD, including consultations, coaching, and diagnostic testing.
"User" is any individual who accesses or uses OptimizedMD's services.
"T&Cs" stands for these Terms and Conditions.
"GDPR" is the General Data Protection Regulation enacted by the European Union.
"Danish Data Protection Act" refers to the Danish implementation of GDPR.
By using OptimizedMD's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Join the many satisfied patients who have transformed their lives with a personalized approach to health optimization.